Payment Methods

At DIY TOOLS, we offer multiple secure and trusted payment options to ensure a smooth and safe checkout experience for all customers.

All payments are processed through certified, encrypted payment providers. We do not store full payment details on our servers.

 

Accepted Payment Methods

We currently accept the following payment methods:

  • iDEAL (available for customers in the Netherlands)

  • Credit Cards
    Visa, Mastercard, and American Express

  • Apple Pay

  • Google Pay

  • Klarna (Pay Later / Pay in Installments, where available)

Available payment options may vary depending on your country, device, and order value.

 

Payment Security

Your payment security is our priority.

  • All transactions are protected using SSL encryption

  • Payments are handled by PCI-DSS compliant providers

  • Fresh and Funky never stores full credit card or banking information

  • Sensitive payment data is transmitted directly to the payment provider

This ensures that your personal and financial information remains protected at all times.

 

Klarna Disclaimer

If you choose Klarna as your payment method, the following terms apply:

  • Klarna offers flexible payment options such as Pay Later or Installments, subject to approval

  • Klarna is a separate payment provider and performs its own credit assessment

  • Approval, payment schedules, and reminders are handled entirely by Klarna

  • Any questions regarding Klarna payments, invoices, or reminders must be directed to Klarna customer support

Using Klarna means you agree to Klarna’s terms and privacy policy. These may differ per country.

 

Currency & Pricing

  • All prices on our website are displayed in the currency shown at checkout

  • Currency conversion rates (if applicable) are determined by your payment provider or bank

  • Any additional fees charged by your bank or payment provider are outside our control

 

Payment Confirmation

After completing your payment:

  • You will receive an order confirmation email

  • Your order will enter processing once payment is successfully authorized

  • Orders are not shipped until payment has been confirmed

If a payment fails or is declined, no order will be processed.

 

Failed or Rejected Payments

Payments may be declined for reasons such as:

  • Insufficient funds

  • Incorrect payment details

  • Security restrictions by your bank or provider

  • Klarna credit assessment results

If your payment fails, please try a different payment method or contact your bank or payment provider.

 

Consumer Rights (EU & US)

Payments and transactions are handled in accordance with applicable EU and US consumer protection laws, including transparency, security, and dispute handling regulations.

Your statutory consumer rights remain unaffected.

 

Need Help?

For questions related to payments, please visit our FAQ or contact our customer support.

You may also want to review:

  • Privacy Policy

  • Terms & Conditions

  • Refund & Compensation Policy

These pages provide more details about how we handle orders, payments, and customer rights.